[ZX3TUNR]

Here is the job description

As a Service Technician - Internet Support at SaskTel, you would be responsible for the following general responsibilities:

Provide information, guidance, and assistance to Help Desk staff, customers and other SaskTel departments.
Support and troubleshoot micro computers as related to the internal and external customers.
Escalates hardware/software problems to the appropriate personnel as required.
Maintains tracking databases of Internet related PC systems and software/hardware troubles.

QUALIFICATIONS

A Diploma or Certificate in Computer Networking; OR
A Certificate in Business Administration with Computer Science classes; OR
Thorough knowledge of internet/ networking support, typically gained through three years of related experience.


Where I fall. A+ cert, Multiple programming courses and over 9 years experience.