[meford4u]

I think you are missing some of the point here Schmee.
I have never had a FC part on the car, and I am one of the few who is willing to spend a little extra to get the best.
But the main point two of these guys make, is that there parts were all thrown in a box and shipped to them without a care in the world. I might react the same way, by not contacting the company. You know you would get the typical answer of "Sorry bout that" or "it won't happen next time", but where does that leave you?
Still a disgruntled customer, who believes that if they put so little care into packaging the product, maybe they put the same care into making the product.
I personally looked into buying a race header for the Focus, and have decided to wait for the new header coming out of Marcy motorsport. I asked about the FC header and was told to stay away from their goods as they have had problems in the past.
I guess in the end your new job is going to be a tough sell for us, but I wish you the best in trying to get us to place FC parts on the car. Not to be a smartass, but maybe donating or selling your parts at cost to an eager individual and proving yourself and FC are interested in our business might be a step forward. We've all got money to burn on our little Foci, so stepping up to the plate and proving us wrong goes a long way in my book.