[ZX3TUNING]

meford4u,Jun 18 2004, 02:41 AM Wrote:I think you are missing some of the point here Schmee.
I have never had a FC part on the car, and I am one of the few who is willing to spend a little extra to get the best.
But the main point two of these guys make, is that there parts were all thrown in a box and shipped to them without a care in the world. I might react the same way, by not contacting the company. You know you would get the typical answer of "Sorry bout that" or "it won't happen next time", but where does that leave you?
Still a disgruntled customer, who believes that if they put so little care into packaging the product, maybe they put the same care into making the product.
I personally looked into buying a race header for the Focus, and have decided to wait for the new header coming out of Marcy motorsport. I asked about the FC header and was told to stay away from their goods as they have had problems in the past.
I guess in the end your new job is going to be a tough sell for us, but I wish you the best in trying to get us to place FC parts on the car. Not to be a smartass, but maybe donating or selling your parts at cost to an eager individual and proving yourself and FC are interested in our business might be a step forward. We've all got money to burn on our little Foci, so stepping up to the plate and proving us wrong goes a long way in my book.

did those people who had their parts thrown into the box without packing call up FC and talk to them about it?
how can you say what any company would give as a responce?
like in any business there is always going to be one lazy s**t at the job, i'm sure there is one where you work that fucks up and makes everyone look bad at times.
what about if the company says "oh s**t? really? I'm sorry, i'll send you out a set of A/C knobs for your troubles and will bring this issue up with the shippers!"

ever think about that?
why is it you automatically think about the negative?

if you do not bring up these issues then they will never get resolved.
it's that simple.
if it's a phone call or an email or a smoke signal, how can management fix a problem if they don't know it's going on?
FC recently just fired off all of it's old support staff because of lazy workmanship in the warehouse and shipping.

that sounds completely fair... someone told you FC parts HAD ISSUES IN THE PAST, so you wont buy from them now.
wow, that's like people saying the focus is a piece of s**t because it has had so many recalls. Or ford sucks because firestone tires on the explorer kept blowing out. :rolleyes:


you know what, i'll do you one better!
right now, i'm having a kick off sale, i've got everything from FC on sale at Jobber prices. that is the price that FC dealers(like steeda.ca) BUY the parts for before they mark them up to retail and sell to you.

if thabrat or Tdot give me the ok i'll post them here and you guys will have the chance to buy FC parts at never before seen prices.