Hi, Guest
Just got quoted $810.00 from the dealer!
*Trying to catch breath*
*Trying to catch breath*
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Caught The Dealer Scamming Me.
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10-15-2009, 05:26 AM
frig, i cant remember if you have to drop the tank or what...
If you dont have to, its pretty fawkin easy, but Im pretty sure the tank has to be dropped. ![[Image: ncclogo.jpg]](http://img.photobucket.com/albums/v76/Flofocus/ncclogo.jpg)
10-15-2009, 05:35 AM
$810.00 dollars makes no sense.
I think the dealer is trying to soak me for a days worth of work. It took them all day to determine this. Dropped the tank, checked wiring, new fuse, blew fuse, pump tripped and pooched. They said it's 2 hours labor to replace it. The car is still at the dealer and I have no idea what to do. 
10-15-2009, 05:36 AM
Drop the tank and replace the pump. Its pretty simple you just have to make sure theres no gas in the tank. Should only take a couple of hours.
2004 Ford Focus ZX5 MTX75 - Liquid Grey -
15.7 @ 86mph 1994 Pontiac Trans AM 25th Anniversary 6 spd - 12.3 @ 110mph 2013 Ford Focus ST - Oxford White 1/4 TBD ![[Image: image,Burnin1,black,blue.png]](http://www.sloganizer.net/en/image,Burnin1,black,blue.png)
10-15-2009, 05:38 AM
You should have bought a 2000... alll of these problems are covered under recall or hidden extended warranty.
I still have the "fuel pump" letter at home. I have yet to use it.
vintage 2000 malibu blue ZX3 ***SOLD***
2013 performance blue ST TEAM P.I.T.A.
10-15-2009, 05:40 AM
10-15-2009, 05:56 AM
(This post was last modified: 10-15-2009, 05:57 AM by Focus man. Focus..)
Well a TSB or Technical Service Bulletin is not a Recall. It only advises that an issue has been realized within the vehicle and it may be a problem that a customer may be complaining about.
AFAIK it is not something covered under warranty. But I may be wrong.
Focus man, Focus........ Team Psychological Disaster
2008 Taurus X to be modded. 2002 ZX5 parted out. Forever known as the "SLOCUS". 2010 Dyno #'s 102.96HP/105.84TQ 2011 Dyno #'s 111.44HP/115.17TQ Still The Weakest Link  Dial 1-800-AUTO-PARTS for your local speed shop.
10-15-2009, 06:04 AM
So here's the deal.
I called the dealership parts desk and was quoted 308.37 plus taxes for the part. 2 hours for replacement, and the diagnosis cost plus with taxes, from my calculations only adds up to $639.56. Could they be hosing me for a days worth of work to diagnose?
10-15-2009, 06:16 AM
They may be including a new fuel filter along with the labour to your estimate. Also does the fuel pump include the sock (the filter on the end of the pump in the tank), that may also be included in your $800+ quote.
Focus man, Focus........ Team Psychological Disaster
2008 Taurus X to be modded. 2002 ZX5 parted out. Forever known as the "SLOCUS". 2010 Dyno #'s 102.96HP/105.84TQ 2011 Dyno #'s 111.44HP/115.17TQ Still The Weakest Link Dial 1-800-AUTO-PARTS for your local speed shop. 
10-15-2009, 06:17 AM
ANTHONYD,Oct 14 2009, 04:04 PM Wrote:So here's the deal. You are probably on the hook for a certain charge for the diagnosis no matter what you decide - however, most dealers don't charge you that if you decide to go ahead with the repair. I know the last time I took my car in (even under warranty) - I had to sign that I would pay $50 if what they found wasn't covered and if I didn't go ahead with the repair. The part price isn't bad - if I was bringing up one from the states it would be roughly 275. The math sounds a off for sure ... the part is 308 ... 2 hours of labour is probably 220 ... for a subtotal of 528 ... you're still short $180 before tax. Just ask for a detailed line by line quote.
2008 Fusion SEL MTX - DD1 * 2009 Fusion SEL - DD2 * 2007 Focus ZXW - R*I*P * 2004 Focus ZTW CD Silver - sold * 2004 Focus ZTW Black - sold * 2003 Focus ZTW Black - sold * 2001 Focus ZTW Gold - sold * 2000 Focus SE Wagon (ZTW option) - Black - sold * 2000 Focus SE Wagon (ZTW option) - Gold R*I*P
2003 Focus ZX5 infra-red Track Rat - R*I*P 2003 ZX5 CD Silver Track Rat - retired, but still in the driveway New track rat: 2000 ZX3, Atlantic Blue * JRSC with lots more to come * New Zetec crate motor - NFG - thanks Topspeed *
10-15-2009, 06:20 AM
I called them back and told them they're numbers don't add up.
I walked them through my mathematics and gave them my number.... they then proceeded to inform me that they charged me triple diagnosis because of the "washers" on the tank. Final number with taxes? $680.00 Quite a drop from $810.00. Should I call Ford about this?
10-15-2009, 06:23 AM
ANTHONYD,Oct 14 2009, 04:20 PM Wrote:I called them back and told them they're numbers don't add up. LOL - no! The first and only thing they will tell you in situations where you have a dispute with a dealer ... is to talk with your dealer. It will be a frustrating 15 minutes of your life you will desperately want back afterwards.
2008 Fusion SEL MTX - DD1 * 2009 Fusion SEL - DD2 * 2007 Focus ZXW - R*I*P * 2004 Focus ZTW CD Silver - sold * 2004 Focus ZTW Black - sold * 2003 Focus ZTW Black - sold * 2001 Focus ZTW Gold - sold * 2000 Focus SE Wagon (ZTW option) - Black - sold * 2000 Focus SE Wagon (ZTW option) - Gold R*I*P
2003 Focus ZX5 infra-red Track Rat - R*I*P 2003 ZX5 CD Silver Track Rat - retired, but still in the driveway New track rat: 2000 ZX3, Atlantic Blue * JRSC with lots more to come * New Zetec crate motor - NFG - thanks Topspeed * 
10-15-2009, 09:06 AM
Haha call Ford thats funny...Ford and the Dealers have nothing to do with each other period, Dealers are not owned by Ford just the name lol. They will just tell you talk to the dealer and sorry we can't do anything.
When you brought the car in, what did you sign for? or did you not sign a work order?
E.O Masiv!
New look for the summer SVT ZX5 Focus Build#56 01/29/2003 I think there is something wrong with my car, every time I shift I hear Psssst noise? Looking to get 25-30psi with a Procharger ![[Image: style7,TikEtZ.png]](http://www.sloganizer.net/en/style7,TikEtZ.png)
10-15-2009, 09:08 AM
Tiketz,Oct 14 2009, 07:06 PM Wrote:Haha call Ford thats funny...Ford and the Dealers have nothing to do with each other period, Dealers are not owned by Ford just the name lol. They will just tell you talk to the dealer and sorry we can't do anything. I signed the 74.99 diagnostics. I gave them the go ahead for the rest of the work this afternoon. I should have it back tomorrow. Along with light pockets.
10-15-2009, 12:00 PM
ANTHONYD,Oct 14 2009, 03:20 PM Wrote:they charged me triple diagnosis because of the "washers" on the tank. Washers on the tank? I don't get it, what would washers have to do with charging triple on the diagnosis?
Focus man, Focus........ Team Psychological Disaster
2008 Taurus X to be modded. 2002 ZX5 parted out. Forever known as the "SLOCUS". 2010 Dyno #'s 102.96HP/105.84TQ 2011 Dyno #'s 111.44HP/115.17TQ Still The Weakest Link Dial 1-800-AUTO-PARTS for your local speed shop.  
10-15-2009, 01:35 PM
Makes me laugh that this dealer once caught out already had a "cover story" ready.
Which dealer was this? NefCanuck 
Yeah, gotta be careful.. I brought in my car for an oil change at a dealer once and they tried to charge me for 6 quarts of oil. I told them, I guess there must be some kind of oil reserve I don't know about? (Of course was being sarcastic).
I told em right off and said my car only uses 4.5 so charge me for 5. But why the hell are they charging you for 3 diagnostics? That's what I don't get.
2009 Focus SES Black Sedan Mods:
FSWerks CAI / F2 Header (non-fouler mod) custom flex / 2.5" FSwerks Stealth Stainless exhaust / FSWerks X3 tune / Autolite 104's / Steeda Strut Tower Bar / FRPP 1.5" drop / FSWerks FLS Bar / H&R 24mm RSB / MOOG endlinks / AEM wideband AFR gauge / 8000K HID Bi-xenon 55W / Tint / 17" Ford Racing Rally Wheels in Black / Coupe tails / Black grille 124whp/129wtq
10-16-2009, 12:38 AM
tetra,Oct 15 2009, 08:55 AM Wrote:Yeah, gotta be careful.. I brought in my car for an oil change at a dealer once and they tried to charge me for 6 quarts of oil. I told them, I guess there must be some kind of oil reserve I don't know about? (Of course was being sarcastic). I didn't get it either. The surprising thing is it's Discovery Ford. Despite the checkered past I've had with my green machine, I always stood behind the dealer. I always got great service. ALWAYS! Not so much now. Triple diagnosis? I asked? She said it was because they had to check the wiring, the tank, and the pump. I said that should all fall under the initial diagnosis no? Here response.... I guess so. BUSTED. So I'm hoping to get it today, and sign off on a massive bill to put my car back on the road that is only worth a grand. :lol: |
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