[ZX3TUNING]

i hate to say it but a lawyer is not an option. it would cost you more for the lawyer than it would to eat the cost of the repairs...

as for the BBB, lol. good luck with that. that might only work if they were a member of the BBB and even then, it means nothing in the grand scheme of things.

you best bet is just to back and sort it out with the service manager AFTER you call the ford service hotline or whatever you guys have out there and file a complaint. bitch the hell out of them and make a big scene if needed. try and do it when there is a packed waiting room, they will do their best to resolve the issue to keep the other customers as customers.... usually. :)
if they give you crap and give you the "too bad, so sad! not our problem" responce, make sure you make if fully apparent to everyone in that waiting room how this dealer screwed you over and that they should seriously think about taking theri business to another shop or another dealer unless they want to have a similar issue.

i hate to say it but what they did is bulls***.
even if it was the tranny and it did have to come out, they still should have called you first!