You'd love some of the guys I support.
"My Internet Outlook won't connect to the server" - no idea what he means at this point, we use Exchange directly over 3 physical locations via VLAN. Then,
"I try to get to (external mail server address) and it says it can't connect... my Outlook's broken." - he means OWA via Internet Explorer at this point.
Me - "Try (internal URL to OWA)."
Him - "You guys must have just fixed the server, it works!" :rolleyes:
All-time favourite - "My computer just asked me if I was bored! I tried to say No and when I couldn't figure out how, I called you" - remote consoled into a desktop, Netsend to self :rofl:
Bell Enterprise tales: "1.5MBbps is enough for either direction. voice and data". - initial rollout of VLAN project. - referral to the recommendation of a single T1 per site to handle 15-25 users' voice and data traffic. Shyeahh, right.
6 months later, massive diagnostics, LAN surveys, packet capturing and the like - "We may have a bandwidth issue, but let's try some alternative measures."
Another YEAR of crappy connectivity, corrupted packets and data / files, inability to manage remote nodes and really crappy voice quality - "We've exhausted all of our options, let's do a connection infrastructure upgrade to 10Mbps FD fibre optic." :rolleyes: - I had been saying that since the first 1-2 months into the rollout , especially after seeing the cost to upgrade to 10Mbps fibre was slightly more than 2 x T1s.
I still don't know if we got soaked for the initial rollout or if Bell ate some/all of the cost. I won't for fear of triggering an angry outburst or a heart attack.
S'funny, ever since we did the 10Mbps feed and 100Mbps "dark fibre" interconnect between shops... no real glitches. Nada. Hmmm, I wonder who said that quite some time ago!
"My Internet Outlook won't connect to the server" - no idea what he means at this point, we use Exchange directly over 3 physical locations via VLAN. Then,
"I try to get to (external mail server address) and it says it can't connect... my Outlook's broken." - he means OWA via Internet Explorer at this point.
Me - "Try (internal URL to OWA)."
Him - "You guys must have just fixed the server, it works!" :rolleyes:
All-time favourite - "My computer just asked me if I was bored! I tried to say No and when I couldn't figure out how, I called you" - remote consoled into a desktop, Netsend to self :rofl:
Bell Enterprise tales: "1.5MBbps is enough for either direction. voice and data". - initial rollout of VLAN project. - referral to the recommendation of a single T1 per site to handle 15-25 users' voice and data traffic. Shyeahh, right.
6 months later, massive diagnostics, LAN surveys, packet capturing and the like - "We may have a bandwidth issue, but let's try some alternative measures."
Another YEAR of crappy connectivity, corrupted packets and data / files, inability to manage remote nodes and really crappy voice quality - "We've exhausted all of our options, let's do a connection infrastructure upgrade to 10Mbps FD fibre optic." :rolleyes: - I had been saying that since the first 1-2 months into the rollout , especially after seeing the cost to upgrade to 10Mbps fibre was slightly more than 2 x T1s.
I still don't know if we got soaked for the initial rollout or if Bell ate some/all of the cost. I won't for fear of triggering an angry outburst or a heart attack.
S'funny, ever since we did the 10Mbps feed and 100Mbps "dark fibre" interconnect between shops... no real glitches. Nada. Hmmm, I wonder who said that quite some time ago!
Daily driver 1: 2007 Jeep Wrangler Unlimited Sport "S"
33" BFG Mud-Terrain KM2s, lots of Rough Country gear - bumper, 2.5" lift, swaybar disconnects, Superwinch 10,000lb winch, Detroit Locker in rear D44 axle, custom exhaust, K+N filtercharger, Superchips-tuned.
Daily driver 2: 2006 Subaru Legacy GT
COBB Stage 1+ package - AccessPort tuner, COBB intake and airbox. Stage 2 coming shortly - COBB 3" AT stainless DP and race cat, custom 3" Magnaflow-based exhaust and Stage 2 COBB tune.
33" BFG Mud-Terrain KM2s, lots of Rough Country gear - bumper, 2.5" lift, swaybar disconnects, Superwinch 10,000lb winch, Detroit Locker in rear D44 axle, custom exhaust, K+N filtercharger, Superchips-tuned.
Daily driver 2: 2006 Subaru Legacy GT
COBB Stage 1+ package - AccessPort tuner, COBB intake and airbox. Stage 2 coming shortly - COBB 3" AT stainless DP and race cat, custom 3" Magnaflow-based exhaust and Stage 2 COBB tune.