[TonyDee]

I had the same problem, except I call it the" Heated cupholder Option"

My response was a joke from Ford.The dealer did nothing. Ford of Canada did nothing.The Ford dealership sponsor of our local car club,even though I did not mention their dealership, attempted to humiliate me on our club forum. Thankfully other members did not appreciate it.


A minor situation perhaps, but in my professional position as a customer and technical support person I would never consider giving a customer the kind of treatment I received from Ford.